Terms & Privacy

terms of use

Kelly G Online Fashion Shop – Terms and Conditions

Welcome to Kelly G, your go-to destination for trendy fashion items online. These Terms and Conditions govern your use of the Kelly G website, located at www.kelly-g.com. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

1. Intellectual Property Rights

All content, trademarks, and other intellectual property rights related to the Kelly G website are owned by Kelly G and its licensors. You may not use, reproduce, modify, or distribute any content from this website without our prior written consent.

2. Products

Kelly G offers a diverse range of fashion products, including clothing, accessories, and footwear. We strive to provide accurate descriptions and images of our products; however, we cannot guarantee that your computer monitor will accurately display colors.

3. Payment

All payments must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and online payment platforms. If a payment is not received or is declined, your order will not be processed or shipped.

4. Shipping Policies

Shipping costs and delivery times may vary depending on your location and the selected shipping method. Kelly G is not responsible for any delays or issues caused by shipping carriers. Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

5. Return and Exchange Policy

Kelly G offers exchanges for size only. We do not provide refunds. Sizes are based on European sizes. If you wish to exchange an item for a different size, please contact our customer service team within 14 days of receiving your order. To be eligible for an exchange, the item must be unused and in its original packaging.

To initiate an exchange, please email our customer service team at hello@kelly-g.com or contact us via WhatsApp at +66 94 216 0454 with

If your exchange is approved, we will issue you store credit for the value of the returned item. You can use this store credit to purchase another item from our website. Please note that shipping costs for returning items for exchange are the responsibility of the customer.

6. Changes to Terms and Conditions

Kelly G reserves the right to modify these Terms and Conditions at any time without prior notice. By continuing to use our website after any revisions become effective, you agree to be bound by the updated Terms and Conditions.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Thailand. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Thailand.

Thank you for shopping with Kelly G. If you have any questions or concerns about these Terms and Conditions, please contact us at hello@kelly-g.com or via WhatsApp at +66 94 216 0454.

Last updated: March 26, 2024

Privacy & cookies

At Kelly G, we take your privacy seriously. This Privacy and Cookies Policy outlines how we collect, use, and protect your personal information when you visit our website, www.kelly-g.com, and interact with our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information from you when you visit our website, make a purchase, subscribe to our newsletter, or contact our customer service team. The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and provide customer support
  • To send you promotional offers and newsletters if you have opted in to receive them
  • To improve our products and services
  • To comply with legal obligations

3. Cookies

We use cookies to enhance your browsing experience on our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies to:

  • Remember your preferences and settings
  • Analyze how you use our website and track website traffic
  • Personalize content and advertisements

By using our website, you consent to the use of cookies in accordance with this Privacy and Cookies Policy. You can control and manage cookies through your browser settings. Please note that disabling cookies may affect your browsing experience on our website.

4. Third-Party Services

We may use third-party services, such as payment processors and analytics providers, to help us operate our website and provide services to you. These third-party services may have their own privacy policies governing the use of your information.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.

7. Changes to this Policy

We reserve the right to update or change this Privacy and Cookies Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy and Cookies Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Email: hello@kelly-g.com

Phone: +66 94 216 0454

Last updated: March 26, 2024